CONNECTED PRODUCT SUPPORT & PROTECTION

Exceed Expectations Across the Connected Customer Experience

Connected Product Services Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition – we do the heavy lifting so you can focus on how to beat the competition and generate additional revenue. 

If you’re interested in becoming part of our service network, complete the Service Network Application.
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Carriers

Get end-to-end management across the mobile device lifecycle. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Carriers

Get end-to-end management across the mobile device lifecycle. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Retailers

Offer your customers premium protection, tech support and customer service. 

Put Assurant’s expertise to work for you.

  • 153 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start

  • 153 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start


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APEX: Embedded Insurance Solution for Connected Device Support

Take customer relationships and revenue to new heights

APEX is our global digital delivery platform for Assurant’s products and services. Through seamless API integration, it enables our partners to integrate the right protection, support or service options quickly and easily into their online ecosystem

Latest Mobile & Connected World Insights from Assurant

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Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

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eBook
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How do mobile device customers think? Peek inside.

Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.

Get the eBook
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5 Essential Trends Shaping the Future of Device Protection and Lifecycle Management Programs

From AI breakthroughs to sustainability initiatives, CES showcased trends that will reshape consumer engagement, device protection, and lifecycle management.

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