Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
As you innovate across your mobile program, there are a lot of factors to consider. How will you incentive your customers to move to new devices? What will it take to onboard them and connect their phones to the rest of their smart products? Who will help them when their phones aren't working as expected? What will you do with all the old devices customers trade in?
A strong mobile strategy is one that helps you find opportunities to monetize your mobile program across the full lifecycle of the mobile device. The good news is you don’t have to do it alone. Assurant offers a complete suite of mobile solutions that can be configured in a variety of combinations to help you maximize existing revenue streams and tap into new ones. And we do it in a way that delivers superior experiences for your customers so they keep coming back for more.
63M
21 Countries
20% Higher
116M
Protect customers with a (nearly) 5-star protection program that's supported by dynamic claims management.
Offer smart resolutions to customer issues with advanced diagnostic tech support and omnichannel service options.
Put the power of AI, machine learning and human expertise behind the economic equation of trade-in and upgrade.
Asset Disposition & Reverse Logistics
Maximize profits when you resell used mobile devices through multiple distribution channels across 21 countries.
Mitigate risk while providing flexible, intelligent fulfillment options that increase customer satisfaction.
Mobile in the Connected Decade
The convergence of mobile devices, smart homes and smart cars is changing the way your consumers think.
Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
Mobile and the Connected World
Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report
The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.
Mobile and the Connected World
Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring
Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.
Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
Mobile and the Connected World
Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report
The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.
Mobile and the Connected World
Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring
Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.
Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
Consumers feel good about Assurant, so you can too. Our customer feedback speaks volumes.
4 Million+
Total Reviews**
Fast and convenient
"Your service was exceptionally fast convenient and easy!!! Thank you very much awesome customer service !!!"
Smooth online process
"I was able to easily file a claim online. My phone arrived very quickly. Plus, the new phone works great!"
Amazing customer service
Helpful chat reps
Phenomenal experience