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2024 Assurant Inflation and F&I Profitability Report
The Assurant team is working to keep dealers updated on these and other important trends that affect profitability.
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What to Look for at NADA 2024
The NADA conference is right around the corner, and Jeff Strickland, SVP, Assurant Dealer Services is looking forward to what we’ll see there. Here's his thoughts on what the buzz will be about on the show floor.
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2021
Pat Ryan and Associates
Pat Ryan and Associates forms, laying the foundation for The Warranty Group. They’re the first to sell credit insurance and warranties through auto dealers, creating the concept of F&I offices at dealerships.
Reinsurance
Pat Ryan and Associates introduce reinsurance programs to dealerships.
Service Contracts
Pat Ryan and Associates introduce first independent insured service contract program.
Best in Class Training
Ryan Insurance Group acquires two best in class training companies and launches consulting and dealership training.
F&I Training
Ryan Insurance Group expands training competencies with Variable & Fixed Operations to standardize and optimize functionality and customer service, selling techniques and compliance.
Resource Automotive
Resource Automotive forms as an umbrella for two auto businesses and an auto consulting business under Aon Warranty Group (formerly Pat Ryan and Associates) to help dealers realize potential with a comprehensive menu of F&I programs. That year, First Extended Service Corporation was also purchased elevating our offerings for dealers.
Investing in New Products
Resource Automotive launches QCertified® - a certified pre-owned warranty program developed by input from dealers.
A New Identity
Onex buys Aon Warranty Group and develops a new corporate identity, The Warranty Group. Resource Automotive launches LuxcareXT®, an interior and exterior protection product.
Lease Protect
Resource Automotive launches Lease Protect, end of lease protection for new and manufacturer CPO vehicles.
A New Era
Assurant acquires The Warranty Group, creating a global leader in vehicle protection services.
That year,The Mechanic 2.0 launches, a newly enhanced vehicle service contract that significantly expands the term and mileage options of its flagship The Mechanic offering. A monthly subscription option for vehicle service contracts launches as part of The Mechanic 2.0.
Building Out Our Differentiated Capabilities
Assurant expands its career development program by launching new advanced training courses for experienced F&I employees.
Virtual Learning Platform & Pocket Geek Auto
Assurant launches Virtual Learning Platform with Virtual Coach for F&I and other core skills. Assurant's customer loyalty app, Pocket Geek Auto, pilots with dealers.
Assurant Resource Automotive is now Assurant Dealer Services
The dealership model is always evolving and so are we. Assurant Resource Automotive renamed Assurant Dealer Services.