Software & Support

Smart solutions for a connected world

Technology that Connects You, Us, and Your Customers

Customer interactions are increasingly digital - whether that's your customers interacting with you, or you interacting with us. That's why our digital and IT teams continually enhance personalized, premium tech support that improves your customers' satisfaction scores. And APIs, microsites and widgets that integrate our products and services into your digital experiences.
  • 25 Million

    API calls processed daily
  • 90%+

    of all claims are managed digitally
  • $10.5 Billion

    in value reclaimed for our partners
  • 25 Million

    API calls processed daily
  • 90%+

    of all claims are managed digitally
  • $10.5 Billion

    in value reclaimed for our partners

Our Comprehensive Suite of Software & Support Solutions

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Pocket Geek Mobile

Put personalized, expert tech support in your customers' hands. And integrate your branding to deepen customer entanglement.
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Pocket Geek Home

Help customers protect multiple devices on one plan. And throw in tech support and privacy, too.
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Pocket Geek Privacy

Help customers control their online data and how it's shared.
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Personal TechPro

Expert, high-tech support with a 99% first-time resolution rate.
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Pocket Geek Cloud

A secure storage-focused companion app to Pocket Geek Mobile.
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APEX

Integrate our products and services into your online experiences.

Industries We Partner With

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Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture
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Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue
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Cable

Helping cable companies increase existing revenue streams and build new mobile programs
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OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Latest Insights from Assurant

Article
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Q4 and 2023 Mobile Trade-In and Upgrade Industry Trends Report

Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.

Read This
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Why It's Harder than You Think to Meet the Growing Demand for Mobility Solutions

The growing demand for mobility solutions has created a gap in the way mid-market and enterprise companies manage their employee-issued technology.

eBook

Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

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