Software & Support

Smart solutions for a connected world

Technology that Connects You, Us, and Your Customers

Customer interactions are increasingly digital - whether that's your customers interacting with you, or you interacting with us. That's why our digital and IT teams continually enhance personalized, premium tech support that improves your customers' satisfaction scores. And APIs, microsites and widgets that integrate our products and services into your digital experiences.
  • 25 Million

    API calls processed daily
  • 90%+

    of all claims are managed digitally
  • $10.5 Billion

    in value reclaimed for our partners
  • 25 Million

    API calls processed daily
  • 90%+

    of all claims are managed digitally
  • $10.5 Billion

    in value reclaimed for our partners

Our Comprehensive Suite of Software & Support Solutions

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Pocket Geek Mobile

Put personalized, expert tech support in your customers' hands. And integrate your branding to deepen customer entanglement.
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Pocket Geek Home

Help customers protect multiple devices on one plan. And throw in tech support and privacy, too.
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Pocket Geek Privacy

Help customers control their online data and how it's shared.
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Personal TechPro

Expert, high-tech support with a 99% first-time resolution rate.
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Pocket Geek Cloud

A secure storage-focused companion app to Pocket Geek Mobile.
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APEX

Integrate our products and services into your online experiences.

Industries We Partner With

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Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture
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Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue
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Cable

Helping cable companies increase existing revenue streams and build new mobile programs
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OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Latest Insights from Assurant

Article
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Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

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eBook
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How do mobile device customers think? Peek inside.

Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.

Get the eBook
Article

5 Essential Trends Shaping the Future of Device Protection and Lifecycle Management Programs

From AI breakthroughs to sustainability initiatives, CES showcased trends that will reshape consumer engagement, device protection, and lifecycle management.

Read This
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Ready to talk to an expert?