Service & Repair

When tech breaks, we fix or replace it. Fast.

Accidents Happen. Customer Satisfaction Shouldn't Take a Hit.

Around 60% of connected consumers will be frustrated by their tech this year. When they need help solving their challenges, Assurant has them covered. Our team of 2,200+ experts work with automated, AI-driven repair and replacement systems to fix or replace damaged tech as quickly as same day.
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world

Our Comprehensive Suite of Service & Repair Solutions

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Dynamic Claims Fulfillment

that uses your preset guidelines to provide the fastest resolution.
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Come-to-You Technicians

who meet customers at home, work, or anywhere else.
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Device Care Centers

that repair, replace, and ship more than 21M devices each year.
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Global Repair Stores

that specialize in same-day, walk-in repairs for instant resolution.

Industries We Partner With

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Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture
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Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue
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Cable

Helping cable companies increase existing revenue streams and build new mobile programs
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OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Latest Insights from Assurant

Article
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Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

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eBook
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How do mobile device customers think? Peek inside.

Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.

Get the eBook
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5 Essential Trends Shaping the Future of Device Protection and Lifecycle Management Programs

From AI breakthroughs to sustainability initiatives, CES showcased trends that will reshape consumer engagement, device protection, and lifecycle management.

Read This
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Ready to talk to an expert?