Service & Repair

When tech breaks, we fix or replace it. Fast.

Accidents Happen. Customer Satisfaction Shouldn't Take a Hit.

Around 60% of connected consumers will be frustrated by their tech this year. When they need help solving their challenges, Assurant has them covered. Our team of 2,200+ experts work with automated, AI-driven repair and replacement systems to fix or replace damaged tech as quickly as same day.
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world

Our Comprehensive Suite of Service & Repair Solutions

Scanning phone over scanner

Dynamic Claims Fulfillment

that uses your preset guidelines to provide the fastest resolution.
Claims_HP 1

Come-to-You Technicians

who meet customers at home, work, or anywhere else.
Tech agent helping woman with computer

Device Care Centers

that repair, replace, and ship more than 21M devices each year.
Image of cityscape being taken on a smart phone

Global Repair Stores

that specialize in same-day, walk-in repairs for instant resolution.

Industries We Partner With

the engine of a car

Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture
a hand holding a phone

Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue
a person holding a tablet

Cable

Helping cable companies increase existing revenue streams and build new mobile programs
a close-up of a cell phone

OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Latest Insights from Assurant

Article
a group of people looking at a tablet

Q4 and 2023 Mobile Trade-In and Upgrade Industry Trends Report

Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.

Read This
a man in a suit smiling

Why It's Harder than You Think to Meet the Growing Demand for Mobility Solutions

The growing demand for mobility solutions has created a gap in the way mid-market and enterprise companies manage their employee-issued technology.

eBook

Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

Man turning on lights with connected device protected by Assurant

Ready to talk to an expert?