Trade-In and Upgrade Programs

Trade-in, Upgrade and Certified Preowned Device Programs

Our team of technology, mobile, and connected home experts are continually evolving proprietary pricing and SaaS-based platforms to support your device lifecycle program. Through a combination of patented technology and human expertise, we create promotional trade-in and upgrade offers that attract new customers and drive repeat purchases. We sustainably repurpose used devices in more than 21 markets around the globe. And, along the way, we handle the logistics -- like device repairs, packaging, and shipping -- so your team can focus on generating revenue.

$10.5 Billion

in value reclaimed for our partners
21,000,000

trade ins processed annually
116,000,000+

preowned devices repurposed

$10.5 Billion

in value reclaimed for our partners
21,000,000

trade ins processed annually
116,000,000+

preowned devices repurposed

Why We're Rated Almost 5 Stars

We promise to take good care of your customers. But don't take our word for it. With more than 4M customer reviews, we average a rating of 4.8 out of 5 stars. Here are just a few of the things customers have said about us lately.

"I like all their extended care plans. Their reps are always ready to help if needed." – Bryan

"I haven't used this yet, but I appreciate being able to have it. I highly recommend this vendor and this product." - Sophia

"Used the protection plan and got a full refund, which I used to replace the [product] with the same model. So easy!" - Chris

"No hassle claim. One phone call lasted four minutes and my check was on the way, no more questions asked. I'll buy this for every product I get from now on!! " - Marco

Industries We Partner With

Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture

Learn More

Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue

Learn More

Cable

Helping cable companies increase existing revenue streams and build new mobile programs

Learn More

OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Learn More

Latest Insights from Assurant

eBook

Mobile and the Connected World

Test Ebook 1 09042025 for Mobile/Connected World

Test Ebook 1 09042025 for Mobile/Connected World. Test Ebook 1 09042025 for Mobile/Connected World. Test Ebook 1 09042025 for Mobile/Connected World.

Read This

Article

Mobile and the Connected World

10 Ways to Drive Sustainability in Your Mobile Device Programs

Boost sustainability in mobile programs with 10 proven strategies to create circularity, cut e-waste, and generate revenue. Discover actionable insights now!

Read This

Article

Mobile and the Connected World

Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

Read This

Device Lifecycle Management

Programs that increase customer loyalty and product lifespans

Trade-in, Upgrade and Certified Preowned Device Programs

Our Comprehensive Suite of Device Lifecycle Solutions

Trade-In & Upgrade

Asset Value Recovery

Market Insights

Why We're Rated Almost 5 Stars

Industries We Partner With

Latest Insights from Assurant

Ready to talk to an expert?