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Multifamily Housing
Increase NOI and resident satisfaction during unprecedented times
Strengthen Your Communities and Your Bottom Line
From increasing lease conversions at move-in to protecting your properties and collecting resident-owed balances at move-out, the full resident experience is in your hands. And the right tools and resources make a huge difference to your bottom line, especially now. With the right tools, your team can attract more residents and move them in faster. Increase NOI. Minimize bad debt. Provide a stronger resident experience when it's needed most.
At Assurant, we're putting more than 30 years' experience to work helping teams across the country successfully manage their properties through unprecedented times. We provide security deposit alternatives to increase occupancy, customizable renters insurance solutions to mitigate risk and recovery solutions to minimize bad debt. Let's work together to help your community – and communities across the country – recover and thrive.
2.5 Million
rental units protected
$4.7 Million
donated to global charities last year
17,292
volunteer hours spent helping communities
A-rated
and trusted across all 50 states
Multifamily Housing Products and Services
Deposit Alternatives
Sign More Leases
Close more leases when you reduce move-in costs with resident bonds.
Renters Insurance Programs
Protect Your Properties
Offer liability-only and pay-with-rent options to increase participation.
Multifamily Housing Collections
Decrease Bad Debt
Recover resident-owed balances without damaging your reputation.
What Our Clients Are Saying About Us
Morgan Properties
“Assurant has the expertise, integrated capabilities and customer insight to make the insurance process seamless for our property managers and residents. Our continued partnership allows us to offer a complete portfolio of risk mitigation solutions that not only gives our residents affordable protection but also peace of mind.”
–T. Richman, Morgan Properties
Fat Property
“FlexDeposit® allowed us to reach a broader segment of our market and we found it to be cost-effective for us and our residents. We’ve also had higher occupancy and it’s served as a deterrent that’s kept many residents from breaking their lease agreements.”
-S. Epps, Fat Property
Rincon Partners
“Bad debt was making it difficult to lower move in costs and remain competitive. We needed to increase occupancy without decreasing our deposits. FlexDeposit® reduced our bad debt, increased occupancy and reduced risk by allowing us to keep our deposits higher while keeping resident costs low. Combined with Assurant’s claim payments, it’s boosted our bottom line. We’ve had a great partnership.”
-C. Marx, Rincon Partners
Value Companies Inc.
“All of our leases require renters insurance and Assurant’s seamless process makes it easy for our residents. Onboarding was smooth and our leasing agents are well versed in introducing the program. It’s built into our leasing process and getting residents to sign up is easy. Claims have been well handled and customer service quickly resolves any issues.”
-J. Linefsky, Value Companies Inc.
GWR
“What made Assurant stand out was the responsiveness of their staff. ARS has helped us increase our collections and allowed us to realize revenue from bad debt recovery that was previously lost. I have found great value in our partnership because it has taken collections off my plate. I am able to trust Assurant to handle collections for GWR, which allows me to focus on other items that need my attention.”
-Ryan H. Raser, Director of Operations
Inland Real Estate
“We were looking for ease of use and reduced staff workload while generating ancillary revenue, and Assurant clicked all those boxes. Cover360 took the renters insurance workload and shifted it to your platform where it’s taken care of by your team, which is phenomenal.”
-Mike Behrens, Ancillary Services Director
Resources for Your Multifamily Housing Team
The Property Manager's Guide to Renter's Insurance
Since your program is only as good as its participation, it’s important to choose the right provider. Find out what to look for.
11 Questions to Check Your Property Risk
Answer these 11 questions to evaluate your portfolio’s risk exposure and see where you rank on a scale from low risk to severe risk.
5 Types of Renters You Meet
When potential renters knock on the door of your leasing office, you want to be ready with the amenities and selling points that make your property their most attractive option. We did the research to help.
Manage the Financial Impact of COVID-19
In a series of nationwide studies Assurant conducted before and during COVID-19, we saw priorities across the multifamily housing industry shift significantly. Decreasing bad debt and managing evictions now tops the list - find out more.