Other ways to find support

How do I file my claim?

Where did you purchase your device?

Mobile Device Insurance Portal

The My Wireless Claims site lets you choose your provider and then you’ll be routed to the correct self-service portal where you can make a claim, track a claim, pay your deductible and find the best phone number to reach customer service.

Amazon Claims for Assurant 360° Protection Plan

Visit this site to register your product, file a claim, or live chat with a customer service representative.

Best Buy Geek Squad Portal

In this portal, you will be able to manage your account details, file a claim, check on claim status, or follow-up on a claim.

Max Protection Portal

If you purchased your device from Costco, you can use this portal to start a claim, track your claim and view information about your plan.

You can also call 877.699.1355 to get started.

Samsung Protection Plus Portal

This portal gives you access to information about your plan, file a new claim or track a claim already in progress.

You can also call 866.553.3239 to get started. 

Didn't find what you were looking for?


Social Media

Our care team works 24/7 to get your questions answered.


Speak with an agent.

Need more help? Call an agent to resolve your issues today.

Partner support

Interested in working with Assurant? Learn more about the industries we work in.


Discover job openings and find out more about the benefits of working for Assurant.